Product updates
What is new in HOSS.
Recent releases and improvements. Every account receives updates automatically, at no extra cost.
October 2026
1 October
AI email reading
Emails opened in the mail inbox or the Outlook add-in are read, attachments included, into draft jobs for review. Organisations can switch it off in Settings.
Learn more about AI email reading1 October
Customers known by other names
Saved customers can carry the other names they trade under, matched across emails and imported jobs.
September 2026
30 September
Outlook add-in in shared mailboxes
The add-in now works in shared mailboxes, with sign-in through the browser.
Learn more about Outlook add-in in shared mailboxes29 September
Xero synchronised every five minutes
Payments, voids and deletions made in Xero come back to HOSS automatically.
Learn more about Xero synchronised every five minutes29 September
Margin on subcontracted jobs
Subcontractor payment terms, the subcontract rate and profit on the job page, and message alerts for subcontractor conversations.
Learn more about Margin on subcontracted jobs24 September
Handover points and trailer allocation
Split a job between drivers at a handover point, and allocate a trailer to a job for the driver to see.
Learn more about Handover points and trailer allocation23 September
Bulk selection and printable PODs
Move or unassign several jobs at once on the planning board, print an A4 POD sheet, and use the driver app in dark mode.
August 2026
August
Invoicing update
A ready-to-invoice list, one invoice for several jobs, waiting time prompts, custom invoice layouts and quick-add charges.
Learn more about Invoicing update11 August
Import a job
Paste a booking or upload a PDF on the new job form, and HOSS reads it into the job details for review.
Learn more about Import a job
July 2026
30 July
Subcontractor driver links and tracking links
Send a subcontracted job to the subcontractor’s driver by text message, require photos at a stop, set vehicle types, and share tracking links with an optional live position.
Learn more about Subcontractor driver links and tracking links29 July
Holiday and leave
Leave requests and approvals, entitlements and a leave calendar, with leave shown on the planning board.
22 July
Subcontractor invoices
Record subcontractor invoices against their jobs, with due dates, PDFs and payment status.
Learn more about Subcontractor invoices15 July
Outlook add-in
Turn the email in front of you into a job, a quote or an update without leaving Outlook.
Learn more about Outlook add-in12 July
Provisional jobs
Pencil in enquiries and exchange loads on the planning board, then convert them into jobs.
Learn more about Provisional jobs
June 2026
24 June
Subcontract adverts
Email unassigned loads to your haulier contacts, with consent records and one-click unsubscribe.
Learn more about Subcontract adverts21 June
Fuel log with receipt reading
Drivers photograph fuel receipts and HOSS reads them into the fuel log.
Learn more about Fuel log with receipt reading17 June
Bulk export of vehicle checks
Export daily vehicle checks as a ZIP of PDFs, ready for an audit.
Learn more about Bulk export of vehicle checks16 June
Agency driver links
Send a job to an agency or temporary driver by text message link, with no app to install.
Learn more about Agency driver links7 June
Messaging
Office and driver channels with attachments, mentions and read receipts.